FAQ2021-12-09T23:31:01-07:00

FAQ

Get to know our user process better by exploring our most asked questions

General Information

How many people do the Jeeps accommodate?2021-11-03T09:22:15-06:00

All of our 4×4 models seat up to five people. Give us a call if you have a larger party, and we will be happy to provide multiple vehicles at a discounted rate.

Are pets allowed?2021-11-03T09:21:59-06:00

Absolutely! We know that your furry friends are a great addition to any adventure. We ask that you be the best judge of your pet and bring a blanket or carrying crate to minimize any potential mess. A $70 cleaning fee will be charged if the rentals return with pet odor, fur, or dirt prints.

What is the cancellation policy?2021-11-03T09:21:43-06:00

Full refunds will be issued for cancellations over 7 days prior to the reservation. 50% refunds are offered up until 24 hours before the start of your rental.

What happens if I damage a Jeep?2021-11-03T09:21:20-06:00

While renting a jeep it is basically like your own car. The primary driver will be liable to pay for any damages that may be occurred while in their possession. You may add tire and glass insurance for $30 per day

Are any trails prohibited?2021-11-03T09:20:58-06:00

Yes, we prohibit our Jeeps on Black Bear Pass, as it is considered the most dangerous mountain pass in Colorado. We do this to protect the safety of our customers and the integrity of our Jeeps.

It is my first time driving off-road. What should I keep in mind?2021-11-03T09:20:33-06:00

Our 4×4’s are extremely capable of the terrain in the area. Thanks to our specialized off-road tires and lift kits, our Jeeps can climb and crawl over (almost) any obstacle. That being said, take it slow and respect the terrain. Keep eyes on the road at all times, and pay attention to upcoming obstacles. When making turns at traverses with big drop-offs it is best to have a passenger get out and “spot” you.

Where are the off-road trails?2021-11-03T09:20:08-06:00

We will provide maps and recommendations based on your comfort level and interests. From directional assistance to restaurant recommendations, we are happy to answer questions 24/7 throughout your rental experience with us.

What is the return policy?2021-11-03T09:19:47-06:00

We kindly ask that you refill the Jeep’s gasoline tank and take it through an automatic car wash upon drop-off at the end of your off-road adventure. Both services can be found at the Lawson Hill Conoco (100 Society Dr, Telluride, CO 81435).

How long does a rental last?2021-11-03T09:19:23-06:00

Adventure waits for no one! That’s why Ajax Off Road prioritizes your schedule with flexible pick-up times. If you are eager to hit the trails first thing in the morning, we will schedule a drop-off for the night before (beginning at 7:30pm) . We only ask that the vehicles be returned by 6 pm on the final day of the rental for inspection and maintenance.

What are the pickup and drop-off options?2021-11-03T09:25:12-06:00

We offer front door delivery service for the following regions:

  • $10 front door delivery service in Telluride and Mountain Village.
  • $30 front door delivery service in Aldasoro, Ski Ranches, and Telluride Regional Airport (TEX).
  • Free pickup and drop off at our location on North Oak Street, directly north of the Courthouse. .

For all rentals exceeding 4 days, pickup at Montrose, Cortez, and Durango airports is complimentary.

Who is eligible to rent an E-Bike?2021-11-03T09:17:17-06:00

Individual E-Bike renters must be at least 21 years old. Anyone over the age of 16 can rent an e-bike under the responsibility of a guardian over the age of 21.

Who is eligible to rent a 4 x 4 vehicle?2021-11-03T09:17:43-06:00

Renters must be at least 25 years old and have proof of full comprehensive and collision auto insurance at the time of rental, if you do not have a full comp & collision policy you should be able to call your insurance company and have it added for the dates of your rental. We do not require a security deposit upon reservation, however we will need a major credit card on file at the time of reservation.

Testimonials

“We have rented from so many different Jeep companies in the area throughout the years. We travel to that area every year and rent Jeeps. We have had everything from a Jeep break down on us to reservations being canceled the day prior to our rental from other companies.
Our experience with renting from Ajax Off Road Rental was absolutely amazing. Not only were the Jeeps the nicest we had ever rented, the customer service and attention to detail was top notch. So grateful we found Ajax!!! Definitely will be repeat customers. If you want an incredible customer experience and memories of a lifetime, definitely trust Ajax with your reservation!!!!

Tif Pate

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